What if my sailing is cancelled? October 11, 2019 16:15 Updated If your cruise has been cancelled, Marriott Bonvoy will notify you via email or phone and assist you with next steps. Related articles How can I make payments on my reservation? Can I bring alcohol or other beverages onboard? So many cruise lines - which one should I choose? How do I book shore excursions? What information do I need when booking my cruise?